Frequently Asked Questions

What do I have to do if I find unauthorized transactions to be performed on my account?(09/02/2017 05:00 PM)

Can I use these services when I am abroad?(09/02/2017 05:00 PM)

Are the Vietcombank e-services available 24/7?(09/02/2017 05:00 PM)

What should I do to protect my password?(10/02/2017 03:00 PM)

What should I note to safely use this service?(10/02/2017 03:00 PM)

What should I do if I suspect my password revealed or stolen?(10/02/2017 03:00 PM)

What should I do if I forget my password?(10/02/2017 03:00 PM)

What is your username and password?(10/02/2017 03:00 PM)

When changing Mobile BankPlus number, what do I have to do?(10/02/2017 03:00 PM)

Which devices do I need to have to use this service?(10/02/2017 03:00 PM)