Customer Service 24/7 1900 54 54 13
What should I do if I forget my password?(09/02/2017 04:00 PM)
If you forget your password, you have to request "Reactive" the service at the nearest Vietcombank counter or VCB-iB@nking to receive new password.
What is your username and password?(09/02/2017 04:00 PM)
When changing the mobile device using the service, What should I do? (09/02/2017 04:00 PM)
When changing the mobile device using the service, you have to request "Reactive" the service at the nearest Vietcombank counter or VCB-iB@nking.
Which devices do I need to have to use this service?(09/02/2017 04:00 PM)
With mobile devices using Operating system iOS version 6.0 or later and Android version 2.3 and later, you can experience the service.
How to register this service?(09/02/2017 04:00 PM)
You can register VCB-Mobile B@nking at the nearest Vietcombank counter or VCB-iB@nking.
Who can register this service?(09/02/2017 04:00 PM)
Customers with Vietcombank current account(s) and phone number using VCB-SMS B@nking can register to use VCB-Mobile B@nking.
What can I do with this service?(09/02/2017 04:00 PM)
Vietcombank Mobile Banking (VCB-MobileB@nking) helps you complete transactions using your mobile device everytime and everwhere.
Do I have to pay fees to use this service?(09/02/2017 04:00 PM)
Service fees
Why should I choose to using this service?(09/02/2017 04:00 PM)
With VCB-Mobile B@nking, you will feel convenience and safe. Easy to fund transfer, pay bill, mobile phone topup via a smartphone. In addition, You will enjoy more attractive utilities integrated on the service.
Can I change my number receiving OTP?(09/02/2017 04:00 PM)
To change phone number receiving OTP, please come to any Vietcombank transaction point to perform your request or login VCB-iB@nking and use OTP receiving method setup feature.