Frequently Asked Questions

​To clarify the money transfer status, please contact Vietcombank Call Center 1900 54 54 13 at Vietnam or visit our Vietcombank counter. Or you can contact the beneficiary bank to check the status. If any admendment, please correct as soon as possible.​

Sender fee is depended on the sending bank. For Vietcombank fee policy, click here.​​​

Customer visit the nearest Vietcombank transaction officice or contact Vietcombank Call Center 1900 54 54 13.​​

​The status of transaction will be updated automatically. If sender want to check, he/she can contact the sending agent.​

​Vietcombank provide a wide network of branches and transaction office to receive money. Simple & fast service helps customers save cost and time. In addition, customers have opportunity to receive many promotions from Vietcombank.​

​USD or VND. ​

​​Your relatives can receive money without paying any other fee.​