Customer Service 24/7

1900 54 54 13

Online Banking VCB - iB@nking

Vietcombank Cashback Plus American Express® international debit card

18/09/2015 10:09 AM
Card features and benefits
​Card features
  • Initiative financial planning: high spending and withdrawal limit demand-rate-interest earning applied on the account balance;
  • Convenient and flexible cash withdrawal and payment: Cash withdrawal at ATMs/merchants and convenient payment for goods and services at merchants with American Express symbol worldwide (including online merchants).
  •  Variety additional of services:
    • Fund transfer within Vietcombank system and via interbank (For participated bank list, please click here);
    • Bill payment for post-paid services such as electricity, telecommunication, air services, telephone charges, insurance, etc; telephone and game card top-up, etc.
    • Temporarily card lock/unlock function via VCB-iB@nking;
  • Spending management and control: transaction and balance notification through SMS B@nking Service; transaction check through VCB IB@nking Service and monthly bank statement.
  •  Card Security: comprehensive and high-secured technology with international standard;
  • Customer services 24/7 via VCB - Phone B@nking Service 1900.54.54.13.
Cashback Offers
  • 0.3% cashback for purchasing transactions for​ goods and services at merchants.

​For more information, please refer here.

Priviledge Offers
  • Earn demand-rate interest on spending amount within 15 days from transaction date.
Emergency assistance service
  • Emergency assistance service with the following benefits: 
    • Providing Information about medical and tourism.
    • Payment assistance service (travel cheque, money exchange, emergency cash advance, etc.)

​​Hotline 24/07: 84-8-38246795

For more information, please refer here.

  • Emergency card replacement service (Cardholders kindly contact Vietcombank Contact Center: 1900.54.54.13). 
Offers and benefits
  • Discount up to 50% at thousands of merchants in countries worldwide in American Express Selects. For more information, please access website
  • Discount on dining, shopping, travel, etc. from the "Vietcombank Joy of Life" Program.
  • Other exclusive offers from Vietcombank and American Express International Card Scheme periodically.
Card usage limit and information

Card Usage Limit  

 Type of trans​action

Maximum usage limit per day

Maximum usage limit per transaction

Cash withdrawal

VND 100 millions

Within Vietcombank's system

Out of Vietcombank's system

VND 5 millions

VND 6 millions


VND 200 millions

VND 200 millions

Fund transfer via VCB-iB@nking and ATM

VND 100 millions

Under VND 100 millions

Fast interbank fund transfer 24/7

VND 100 millions

VND 50 millions


Card usage information

  • Card Validity: maximum 05 years
  • Number of supplementary cards: maximum 03 cards
  • Statement date: 01st monthly.

Card Usage Guide  

Issuance procedure and requirements

Who can apply for the card

  • Vietnamese or foreigners resident in Vietnam;
  • Primary cardholder must be 18 years old or older and Supplementary cardholder must be 15 years old or older;
  • Primary cardholder has Vietcombank current account.

Documentation needed

Cardholders should provide documents including:  

  • Application form with the Terms & Conditions, please refer here;
  • Copy of ID card/passport (original documents should be presented for verification);   
  • Opening Account Form (for new customer without account at Vietcombank);
  • Other documents required by Vietcombank (for consumer card authorized by company)​
Vietcombank Cashback Plus American Express® international debit card
The Vietcombank Cashback Plus American Express
Application Form
Vietcombank Cashback Plus American Express® international debit card
The Vietcombank Cashback Plus American Express
  1. Can I use international debit card for online payment?
  2. Should I let relatives/ friends use my card?
  3. How much is the daily spending limit of Vietcombank international debit card?
  4. I use my Vietcombank international debit card abroad in foreign currency, do I have to pay fee for that and how much?
  5. What should I do when I forget my PIN?
  6. My card is about to expire. What can I do to continue using this card?
  7. What should I do in case there is errors when I use my Card at ATM (unable to withdraw money but account still deducted/ revoked, or when my Card is lost?
  8. Where can I apply for international debit card and how long will I receive the card?
  9. I want to apply for Vietcombank international debit card but I'm requested to provide copy of my identity card. However, I lost my identity and it is not yet reissued. What can I do?
  10. My daughter is about to study abroad. She is now 16 years old. Can she open Vietcombank international debit card?
  11. I am now Vietcombank MasterCard debit cardholder, am I entitled to Joy of Life program?
  12. To pay for electricity bill, which VCB debit card can I use?
  13. What is the difference between Vietcombank domestic debit card and international one?
  14. What international debit card can I apply for?