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Online Banking VCB - iB@nking

Vietcombank Connect24 card

18/09/2015 10:09 AM
Card features and benefits

Card features

  • Initiative financial planning: high spending and withdrawal limit, demand-rate-interest earning applied on the account balance;
  • Convenient and flexible cash withdrawal and payment:
    • Convenient payment for goods and services at merchants nationwide (including online merchants).
    • Widely access for cash withdrawal at Vietcombank’s and its affiliated ATM network. (For ATM location, please refer here);
  • Variety of additional services:
    • Fund transfer within Vietcombank system and via interbank system (For participated bank list, please click here);
    • Bill payment for post-paid services such as electricity, telecommunication, air services, telephone charges, insurance, etc.; telephone and game card top-up, etc.;
    • Temporarily card lock/unlock function via VCB-iB@nking.
  • Spending management and control: transaction and balance notification through SMS B@nking Service; transaction check through VCB IB@nking Service and account balance.
  • Card Security: comprehensive and high-secured technology with international standard; 
  • Customer services 24/7 via VCB - Phone B@nking Service 1900.54.54.13

Offers and benefits

  • Discount on dining, shopping, travel, etc. from the "Vietcombank Joy of Life" Program.
  • Other exclusive offers from Vietcombank periodically.​
Card usage limit and information

Card Usage Limit

Type of transacti​​​on

Standard Card

Gold Card

Special Card

Cash withdrawal

Maximum cash withdrawal amount per transaction

VND 5 millions

VND 5 millions

VND 5 millions

Minimum cash withdrawal amount per transaction

VND 20,000

VND 20,000

VND 20,000

Maximum cash withdrawal amount per day

VND 50 millions

VND 75 millions

VND 100 millions

Spending

Maximum spending limit per day

VND 200 millions

VND 200 millions

VND 200 millions

Maximum spending limit per transaction

VND 200 millions

VND 200 millions

VND 200 millions

Fund transfer via ATM

Maximum fund transfer limit per day

VND 100 millions

VND 100 millions

VND 100 millions

Maximum fund transfer limit per transaction

Under VND 100 millions

Under VND 100 millions

Under VND 100 millions

​Fast interbank fund transfer 24/7

Maximum fund transfer limit per day

VND 100 millions

VND 100 millions

VND 100 millions

Maximum fund transfer limit per transaction

VND 50 millions

VND 50 millions

VND 50 millions​

Card usage information

  • Card Validity: unlimited 
  • Number of supplementary cards: maximum 03 cards

Card Usage Guide 

Issuance procedure and requirements

Who can apply for the card

  • Vietnamese or foreigner residents in Vietnam;
  • Primary cardholder must be 18 years old or older and Supplementary cardholder must be 15 years old or older;
  • Primary cardholder has Vietcombank current account.

Documentation needed

​​Cardholders should provide documents including:

  • Application form with the Terms & Conditions, please refer here;
  • Copy of ID card/passport (original documents should be presented for verification);
  • Opening Account Form (for new customer without account at Vietcombank);
  • ​Other documents as request (for consumer card authorized by company);
Fees
Vietcombank Connect24 card
The Vietcombank Connect24 card
Application Form
Vietcombank Connect24 card
The Vietcombank Connect24 card
FAQs
  1. If cardholders can apply for the Card at both Vietcombank’s branches and Aeon, Co.opmart, can they do the same with request for PIN reissuance, card reissuance…?
  2. Can customer apply for the cobrand card if he/ she is not yet Co.opmart and Aeon’s member? Does he/she need to apply for partners’ membership program before applying for the card?
  3. ​What additional features do Co.opmart and Aeon co-brand cards have compared to other domestic debit cards?
  4. Should I let relatives/ friends use my card?
  5. What should I take notice when making payment with my card?
  6. What should I do when my card is broken or doesn’t work properly?
  7. What should I do when I forget my PIN?
  8. What should I do in case there is errors when I use my Card at ATM (unable to withdraw money but account still deducted/ revoked, or when my Card is lost?
  9. What is about the domestic debit card usage limit?
  10. Can I use my Vietcombank domestic debit card for bank transfer?
  11. What should I do when I use my Vietcombank domestic debit card for the first time?
  12. Can I use Vietcombank domestic debit card to pay for online transactions?
  13. Can Vietcombank domestic debit card be used to pay for service bill?
  14. Am I able to use domestic debit card at ATM of Vietcombank only?
  15. Which bank’s ATMs doe Vietcombank domestic debit can be used at?
  16. How can I apply for Vietcombank domestic debit cards?
  17. What domestic debit card does Vietcombank is issuing?