Vietcombank Diamond Plaza Visa co-branded card

19/04/2016 05:48 PM
  1. Card features and benefits
  • Buy first-pay later, up to 45 days interest-free period.
  • Flexible and convenient payment at all points of sales worldwide and online payment via Internet, mobile app, MOCA app.
  • 0% interest instalment at Vietcombank’s partner merchants.
  • Cash withdrawal at any ATM with Visa logo domestically and worldwide.
  • Exclusive offers from Vietcombank, Visa and Takashimaya periodically.
  • Keeping track of transactions and manage spending easily with additional services such as VCB-iB@nking, VCB-Mobile banking, SMS Banking, VCB-Phone Banking
  • Comprehensive and highly secure EMV technology complied with international standards.
  • Customer services 24/7 via Hotline 1900.54.54.13.
  1. Privileges
  • Rewards program: Cardholder will earn rewards points based on total spending volume to exchange for gift voucher, specifically:
  • 1 point for every 14.200 VND spent at VCB’s POS in Diamond Plaza shopping center.
  • 1 point for every 33.300 VND spent at other POS.
  • For 1.000 points, cardholder can exchange for 100.000 VND gift voucher to spend at Diamond Plaza shopping center. For more information, please refer here.
  • Card issuance benefits:
  • Free replacement/reissuance fee;
  • Free chargeback fee;
  • Free card lost notification fee;
  • Free credit limit change fee;
  • Free credit limit verification fee;
  • Free secured type change fee;
  • Free PIN reissuance fee.

Card usage limit

Credit limit


Maximum spending limit per day (VNĐ)

Cash withdrawal limit

Maximum cash withdrawal amount per day (VNĐ)

Maximum overseas cash withdrawal amount per day (VNĐ)

10 mil to 300 mil VND

100% credit limit

50% credit limit

100% cash withdrawal limit

30 mil

Cash withdrawal limit subject to change per customer’s request

Card usage information

  • Card validity: maximum 05 years
  • Number of supplementary cards: none
  • Statement date: 20th of every month
  • Due date: 05th of every month. (If the due date fall on a weekend or holiday, payment will be accepted without penalty until the next business day)

Who can apply for the card

  • Vietnamese or foreigners resident in Vietnam (resident and work remaining duration in Vietnam is at least equal to the card validity plus 40 days);
  • Primary Cardholder must be 18 years old or older. 
​Documentation needed

For Pl​atinum and Gold members of Diamond Plaza

  • Application form with Terms & Conditions for the Vietcombank Diamond Plaza Visa Card Issuance and Usage
  • Copy of ID card/passport (original documents should be presented for verification);
  • Platinum and Gold membership card of Diamond Plaza (show membership card at time of submitting application form)'
  • Copy of Visa expressing validity to reside in Vietnam (please present the original for authenticity checked);
  • Proofs of financial status according to Vietcombank's regulations (in case customer is not Platinum member or Gold member of Diamond Plaza or in case cardholder wants to increase​ his/her credit limit)

    Applicator is not Platinum, Gold member of Diamond Plaza and is qualified  to apply for Vietcombank's credit card.
  • Venue to submit card application form: All sub-branches and branches of Vietcombank  in Ho Chi Minh city. 
Vietcombank Diamond Plaza Visa co-branded card
Vietcombank Diamond Plaza Visa co-branded card
The Vietcombank - Diamond plaza Visa
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  1. 1. I receive SMS/ OTT when using VCB’ credit card and show description that: Available credit limit? I don’t understand, please clarify
  2. 2. If I pass by contactless card reader, is there any chance that transaction can be made?
  3. 3. Is it safe to use contactless card?
  4. 4. How far should I place my contactless card from the card reader?
  5. 5. Can I use contactless card at merchants that do not accept contactless payment?
  6. 6. Where can I pay with contactless card?
  7. 7. What should I do to keep my contactless card secured?
  8. 8. Why are there contactless transactions not required to sign/enter PIN?
  9. 9. Why should I use contactless card?
  10. 10. How can I know if my card is contactless card?
  11. 11. What is contactless card?
  12. 12. What is Chip card? What are the differences between chip cards and magnetic stripe cards? Are Vietcombank cards chip cards or magnetic stripe ones?
  13. 13. Can Vietcombank corporate credit card be provided with supplementary cards?
  14. 14. I want to to issue corporate credit cards for my employees. Does Vietcombank provide corporate credit card?
  15. 15. Do supplementary cardholders need to show proof of income documents?
  16. 16. How long is the validity of Vietcombank credit card?
  17. 17. If my Vietcombank card is lost/stolen, what do I need to do?
  18. 18. How can I register for auto debit payment?
  19. 19. If I pay later than the proposed payment date, which fees/ interests do I need to pay?
  20. 20. At the payment proposed payment date, can I just pay the minimum required amount?​
  21. 21. In case my saving account at Vietcombank is in foreign currency, can I use this account to pay for my credit card balance?
  22. 22. How can I make payment for my credit cards at proposed payment date?
  23. 23. Which fees will I be charged when withdrawing cash at ATMs with my credit card?
  24. 24. How long is the interest free period set for credit card?
  25. 25. How can I use the card securely and safely?
  26. 26. Where can I find information about card related fees/ charges?
  27. 27. Can I change my credit limit after having my credit line approved by Vietcombank?
  28. 28. How does the bank determine credit limit for credit cardholder?
  29. 29. What is the PIN I receive together with my Vietcombank credit card used for?
  30. 30. I do not have sufficient required proof of income documents but I still want to apply for Vietcombank credit card. What should I do?
  31. 31. Which proof of income do I have to provide when applying for Vietcombank credit card?
  32. 32. Which documents should I prepare to apply for credit card of Vietcombank?
  33. 33. What are the differences between Vietcombank international credit cards in general and Vietcombank international co-branded credit card?
  34. 34. What cobrand credit card products are Vietcombank issuing?
  35. 35. What are the differences between credit card and debit card?
  36. 36. Which credit card brands does Vietcombank issue?
  37. 37. In case my question is not listed here, what should I do?
  38. 38. How does the bank determine credit limit for credit cardholder?
  39. 39. What cobrand credit card products are Vietcombank issuing?
  40. 40. What are the differences between credit card and debit card?
  41. 41. Which credit card brands do Vietcombank is issuing now?