1. Card features and benefits:
- Vietcombank Visa Signature international credit card is a card product exclusively for Vietcombank Priority members with outstanding features, offers and special policies applicationslicable to high-end customer segments
- Buy first-pay later, up to 55 days interest-free period.
- Flexible payment at all points of sales having Visa logo worldwide, including contactless merchants. (For contactless payment user guide, please refer here
- Convenient payment via Internet, mobile applications, MOCA applications. (For MOCA payment user guide, please refer here).
- 0% interest instalment at Vietcombank's partner merchants.
- Cashwithdrawal at any ATM having Visa logo in Vietnam and worldwide.
- Keep track of transactions and manage spending easily with additional services such as VCB Digibank, VCB-SMS B@nking, VCB-Phone B@nking.
- Comprehensive and high-secured EMV chip contact and contactless technology with international standard, advanced security method using OTP, Tokenization for online payments, mobile applicationss.
- Safety online transactions with 3D Secure feature.
- Customer services 24/7 via Hotline 1900.54.54.13 or toll-free Hotline for high-end customers +84.1800.1565.
2. Offers and benefits:
- Cashback feature:
+ Cashback rate:
- Medical and educational transactions: Cashback 10% of transaction value;
- Other spending transactions: Cashback 0.5% of transaction value.
+ Cashback period: Cardholders are reimbursed once every 3 months, the cashback amount is shown on the card statement.
+ Cashback amount policy:
- The minimum cashback amount: 100,000 VND. If it does not reach the minimum, the cashback value is accumulated in next month.
- The maximum cashback amount:
- For medical and educational spending: Maximum cashback amount is 300,000 VND/month.
- For other spending: No capplicationsing on maximum cashback amount.
- Ineligible transactions: Card activation, bank transfer, cash withdrawal (including but not limited to cash withdrawals at the counter, ATM or POS or cash withdrawals in any other form); gambling transactions; fee and interest transactions; transactions arising due to system problems; the transaction has been made but subsequently canceled, partially or wholly repaid; Transactions show signs of fraud, abuse of the program; electronic wallet top-up transaction.
+ For the Terms and Conditions of Cashback Program, please refer here.
- Insurance benefits:
- For newly issued/ renewed cards/ renewals before 01/04/2020, cardholders will be entitled to insurance coverage up to 11.65 bil VND provided by PVI. For more details, please refer here.
- For newly issued/ renewed cards/ renewals from 01/04/2020, PVI will be the provider with insurance coverage up to 11.65 bil VND, however, this will not cover for events related to Covid-19 (Coronavirus). For more details, please refer here
- Dining offers:
- Fine dining offer from Visa (subjected to change upon Visa’s policy from time to time):
- Program content:
- Get 25% off for total bill from VND 1,000,000 to VND 3,000,000
- Get 50% off (cap VND 2,000,000) for bill above VND 3,000,000
- The program is valid from 25/04/2021 to 31/07/2021.
- To enjoy this benefit, please make reservation before 24hrs via (028) 3824 0515 or firstname.lastname@example.org;
- Acceptance or change of reservation information depends on the availability of the restaurant;
- The promotion is not applicable in conjunction with other promotions at the restaurant;
- The program will not be applied with any reservation made by customers directly with the restaurant;
- Cancellation and changes of reservation must be made within 02 hours prior to the previously confirmed time. Customers can change the reservation time up to 2 times.
- Customers need to bring the Visa card used to make reservation and the restaurant will check the card information before making payment.
- List of restaurants in program in Vietnam:
+ Hemispheres Restaurant, Sheraton Hanoi
K5 Nghi Tam, 11 Xuan Dieu, Tay Ho
+ La Table Du Chef Restaurant, 17 Ly Dao Thanh, Trang Tien, Hoan Kiem
+ Ly Club, 12 Le Phung Hieu, Hoan Kiem
+ Golden Lake Palace, Dolce by Wyndham, B7 Giang Vo, Ba Dinh
+ Ba Mien Restaurant, Hilton Hanoi Opera, 1 Le Thanh Tong, Phan Chu Trinh, HoanKiem
+ Le Beaulieu Restaurant, Sofitel Legend Metropole, 15 Ngo Quyen, Trang Tien, Hoan Kiem
+ Square One Restaurant, Park HyattSaigon 2 Cong Truong Lam Son, District 1
+ OperaRestaurant, Park HyattSaigon, 2 Cong Truong Lam Son, District 1
+ Social Club Restaurant, Hôtel des Arts Saigon, MGallery, 76 –78 Nguyen Thi Minh Khai, District 1
+ Opus Saigon Restaurant, 12 Phan KeBinh, District 1
+ TOWA Restaurant, Flr. 28, Sedona Suite, 65 Le Loi, District 1
+ Lai Restaurant, Cantonese Cuisine, Flr. 28, Sedona Suite, 65 Le Loi, District 1
- Fine dining offer exclusively for VCB Visa Signature Cardholders:
- Cardholders are entitled to 50% discount on invoice value, up to 01 million VND/invoice when dining at restaurants in Hanoi and Ho Chi Minh city in the scope of the incentive (the list of restaurants were mentioned in attached Fine Dining Instruction).
- The cardholders shall call to hotline (+84) 28 3824 0508 for booking and use the benefits.
- The maximum bookings: 300 bookings/month for VCB Visa Signature Cardholders.
- For more information, please refer Fine Dining Instruction (here)
- VIP lounges benefits:
- Cardholders are entitled to free access to over 1,000 airport lounges worldwide with unlimited number of access.
- No booking required and cardholders simply present their Visa Signature card when using the service.
- Cardholder shall pay $32/accompany guest for participating LoungeKey program. This fee can be changed from time to time as Loungekey's policy.
- Cardholders can refer to the detailed list of VIP lounges at airports worldwide here and this list can be updated from time to time at website https://www.loungekey.com/vietcombankvisasignature and LoungeKey applicationslication on mobile devices.
- For more information, please refer to VIP Lounge Instruction (here).
- Concierge service:
- Cardholder support service via VCB hotline +84.1900.54.54.13 or toll-free hotline for high-end customers: +84.1800. 1565
- Concierge service by platform of Visa: support cardholders to book flight, hotel, restaurant, car rental, event ticket …. Details are updated at here
- Concierge mobile applicationslication: Visa supports the design and development of separate Concierge applicationslication for VCB - the first type of concierge applicationslication deployed in the market. The applications details are updated at the concierge applicationslication instruction (here).
- Card services benefit:
- Free annual fee for Vietcombank Priority members;
- Free issuance fee of 01 debit card of Vietcombank;
- Free first-year annual fee when issuing 01 international credit card of Vietcombank brand (except platinum international credit cards or equivalent);
- Free credit limit verification for all international credit cards of cardholder;
- Free credit limit change for all international credit cards of cardholder;
- Free card reissue and replacement fee for all international credit cards of cardholder;
- Free card termination fee.
- Benefit as Vietcombank Priority members:
- Other benefits: