1. Card features and benefits:
- Vietcombank Visa Signature international credit card is a card product exclusively for Vietcombank Priority members with outstanding features, offers and special policies applicationslicable to high-end customer segments
- Buy first-pay later, up to 55 days interest-free period.
- Flexible payment at all points of sales having Visa logo worldwide, including contactless merchants. (For contactless payment user guide, please refer here
- Convenient payment via Internet, mobile applications, MOCA applications. (For MOCA payment user guide, please refer here).
- 0% interest instalment at Vietcombank's partner merchants.
- Cashwithdrawal at any ATM having Visa logo in Vietnam and worldwide.
- Keep track of transactions and manage spending easily with additional services such as VCB Digibank, VCB-SMS [email protected], VCB-Phone [email protected]
- Comprehensive and high-secured EMV chip contact and contactless technology with international standard, advanced security method using OTP, Tokenization for online payments, mobile applicationss.
- Safety online transactions with 3D Secure feature.
- Customer services 24/7 via Hotline 1900.54.54.13 or toll-free Hotline for high-end customers +84.1800.1565.
2. Offers and benefits:
- Cashback feature:
+ Cashback rate:
- Medical and educational transactions: Cashback 10% of transaction value;
- Other spending transactions: Cashback 0.5% of transaction value.
+ Cashback period: Cardholders are reimbursed once every 3 months, the cashback amount is shown on the card statement.
+ Cashback amount policy:
- The minimum cashback amount: 100,000 VND. If it does not reach the minimum, the cashback value is accumulated in next month.
- The maximum cashback amount:
- For medical and educational spending: Maximum cashback amount is 300,000 VND/month.
- For other spending: No capplicationsing on maximum cashback amount.
- Ineligible transactions: Card activation, bank transfer, cash withdrawal (including but not limited to cash withdrawals at the counter, ATM or POS or cash withdrawals in any other form); gambling transactions; fee and interest transactions; transactions arising due to system problems; the transaction has been made but subsequently canceled, partially or wholly repaid; Transactions show signs of fraud, abuse of the program; electronic wallet top-up transaction.
+ For the Terms and Conditions of Cashback Program, please refer here.
- Insurance benefits:
- For newly issued/ renewed cards/ renewals before 01/04/2020, cardholders will be entitled to insurance coverage up to 11.65 bil VND provided by PVI. For more details, please refer here.
- For newly issued/ renewed cards/ renewals from 01/04/2020, PVI will be the provider with insurance coverage up to 11.65 bil VND, however, this will not cover for events related to Covid-19 (Coronavirus). For more details, please refer here.
Details of insurance policy as below:
* For cards issued/renewed from 01/04/2021 until the end of 31/03/2022:
- To be entitled to insurance coverage provided by PVI within 12 months since the date of issuance/renewal (01/04/2022 – 31/03/2023 correspondingly)
- Detail of PVI’ insurance policy here
* For cards issued/renewed from 01/04/2022 until the end of 31/03/2023:
- To be entitled to insurance coverage provided by MIC.
- Detail of the insurance policy here
* When PVI’s coverage term has expired, MIC will be the insurance provider.
- Dining offers (dining offer exclusively for VCB Visa Signature Cardholders):
- Layer 1: 50% discount on invoice value, up to 01 million VND/time, maximum bookings: 300 bookings/month;
- Layer 2: 20% discount on invoice value, up to 400,000 VND/time, no limit for maximum booking/month
- Offer using method: The cardholders shall call to hotline (+84) 28 3824 0508 for uisng the benefits.
- Applied platform: Dine in platform
- For more information, please refer Fine Dining Instruction (here)
- VIP lounges benefits:
- Cardholders are entitled to free access to over 1,000 airport lounges worldwide with unlimited number of access.
- No booking required and cardholders simply present their Visa Signature card when using the service.
- Cardholder shall pay $32/accompany guest for participating LoungeKey program. This fee can be changed from time to time as Loungekey's policy.
- Cardholders can refer to the detailed list of VIP lounges at airports worldwide here and this list can be updated from time to time at website https://www.loungekey.com/vietcombankvisasignature and LoungeKey applicationslication on mobile devices.
- For more information, please refer to VIP Lounge Instruction (here).
- Concierge service:
- Cardholder support service via VCB hotline +84.1900.54.54.13 or toll-free hotline for high-end customers: +84.1800. 1565
- Concierge service by platform of Visa: support cardholders to book flight, hotel, restaurant, car rental, event ticket …. Details are updated at here
- Concierge mobile applicationslication: Visa supports the design and development of separate Concierge applicationslication for VCB - the first type of concierge applicationslication deployed in the market. The applications details are updated at the concierge applicationslication instruction (here).
- Card services benefit:
- Free annual fee for Vietcombank Priority members;
- Free issuance fee of 01 debit card of Vietcombank;
- Free first-year annual fee when issuing 01 international credit card of Vietcombank brand (except platinum international credit cards or equivalent);
- Free credit limit verification for all international credit cards of cardholder;
- Free credit limit change for all international credit cards of cardholder;
- Free card reissue and replacement fee for all international credit cards of cardholder;
- Free card termination fee.
- Benefit as Vietcombank Priority members:
- In addition to the above offers, the Cardholder will also be entitled to the preferential policies for Vietcombank Priority members.
- For detail, please refer to here
- Other benefits:
- Benefits provided by Visa for Visa Signature Cardholders: updated at here
- Promotions programs of VCB in each period is updated at http://www.vietcombank.com.vn