1. Card features and benefits:
- Vietcombank Visa Signature international credit card is a card product exclusively for Vietcombank Priority members with outstanding features, offers and special policies applicationslicable to high-end customer segments
- Buy first-pay later, up to 55 days interest-free period.
- Flexible payment at all points of sales having Visa logo worldwide, including contactless merchants. (For contactless payment user guide, please refer here
- Convenient payment via Internet, mobile applications, MOCA applications. (For MOCA payment user guide, please refer here).
- 0% interest instalment at Vietcombank's partner merchants.
- Cashwithdrawal at any ATM having Visa logo in Vietnam and worldwide.
- Keep track of transactions and manage spending easily with additional services such as VCB Digibank, VCB-SMS B@nking, VCB-Phone B@nking.
- Comprehensive and high-secured EMV chip contact and contactless technology with international standard, advanced security method using OTP, Tokenization for online payments, mobile applicationss.
- Safety online transactions with 3D Secure feature.
- Customer services 24/7 via Hotline 1900.54.54.13 or toll-free Hotline for high-end customers +84.1800.1565.
2. Offers and benefits:
- Cashback feature:
+ Cashback rate:
- Medical and educational transactions: Cashback 10% of transaction value;
- Other spending transactions: Cashback 0.5% of transaction value.
+ Cashback period: Cardholders are reimbursed once every 3 months, the cashback amount is shown on the card statement.
+ Cashback amount policy:
- The minimum cashback amount: 100,000 VND. If it does not reach the minimum, the cashback value is accumulated in next month.
- The maximum cashback amount:
- For medical and educational spending: Maximum cashback amount is 300,000 VND/month.
- For other spending: No capplicationsing on maximum cashback amount.
- Ineligible transactions: Card activation, bank transfer, cash withdrawal (including but not limited to cash withdrawals at the counter, ATM or POS or cash withdrawals in any other form); gambling transactions; fee and interest transactions; transactions arising due to system problems; the transaction has been made but subsequently canceled, partially or wholly repaid; Transactions show signs of fraud, abuse of the program; electronic wallet top-up transaction.
+ For the Terms and Conditions of Cashback Program, please refer here.
- Insurance benefits:
- For newly issued/ renewed cards/ renewals before 01/04/2020, cardholders will be entitled to insurance coverage up to 11.65 bil VND provided by PVI. For more details, please refer here.
- For newly issued/ renewed cards/ renewals from 01/04/2020, PVI will be the provider with insurance coverage up to 11.65 bil VND, however, this will not cover for events related to Covid-19 (Coronavirus). For more details, please refer here
- Dining offers (dining offer exclusively for VCB Visa Signature Cardholders):
- Cardholders are entitled to 50% discount on invoice value, up to 01 million VND/time when dining at restaurants in Hanoi and Ho Chi Minh city in the scope of the incentive (the list of restaurants were mentioned in attached Fine Dining Instruction).
- The cardholders shall call to hotline (+84) 28 3824 0508 for
using the benefits. - The benefit could be used in 02 platform:
- Dine in platform
- Delivery platform
- The maximum bookings: 300 bookings/month for VCB Visa Signature Cardholders.
- For more information, please refer Fine Dining Instruction (here)
- VIP lounges benefits:
- Cardholders are entitled to free access to over 1,000 airport lounges worldwide with unlimited number of access.
- No booking required and cardholders simply present their Visa Signature card when using the service.
- Cardholder shall pay $32/accompany guest for participating LoungeKey program. This fee can be changed from time to time as Loungekey's policy.
- Cardholders can refer to the detailed list of VIP lounges at airports worldwide here and this list can be updated from time to time at website https://www.loungekey.com/vietcombankvisasignature and LoungeKey applicationslication on mobile devices.
- For more information, please refer to VIP Lounge Instruction (here).
- Concierge service:
- Cardholder support service via VCB hotline +84.1900.54.54.13 or toll-free hotline for high-end customers: +84.1800. 1565
- Concierge service by platform of Visa: support cardholders to book flight, hotel, restaurant, car rental, event ticket …. Details are updated at here
- Concierge mobile applicationslication: Visa supports the design and development of separate Concierge applicationslication for VCB - the first type of concierge applicationslication deployed in the market. The applications details are updated at the concierge applicationslication instruction (here).
- Card services benefit:
- Free annual fee for Vietcombank Priority members;
- Free issuance fee of 01 debit card of Vietcombank;
- Free first-year annual fee when issuing 01 international credit card of Vietcombank brand (except platinum international credit cards or equivalent);
- Free credit limit verification for all international credit cards of cardholder;
- Free credit limit change for all international credit cards of cardholder;
- Free card reissue and replacement fee for all international credit cards of cardholder;
- Free card termination fee.
- Benefit as Vietcombank Priority members:
- Other benefits: