1. Card features and benefits:
- Vietcombank Visa Signature international credit card is a card product exclusively for Vietcombank Priority members with outstanding features, offers and special policies applicationslicable to high-end customer segments
- Buy first-pay later, up to 55 days interest-free period.
- Flexible payment at all points of sales having Visa logo worldwide, including contactless merchants. (For contactless payment user guide, please refer here
- Convenient payment via Internet, mobile applications, MOCA applications. (For MOCA payment user guide, please refer here).
- 0% interest instalment at Vietcombank's partner merchants.
- Cashwithdrawal at any ATM having Visa logo in Vietnam and worldwide.
- Keep track of transactions and manage spending easily with additional services such as VCB Digibank, VCB-SMS B@nking, VCB-Phone B@nking.
- Comprehensive and high-secured EMV chip contact and contactless technology with international standard, advanced security method using OTP, Tokenization for online payments, mobile applicationss.
- Safety online transactions with 3D Secure feature.
- Customer services 24/7 via Hotline 1900.54.54.13 or toll-free Hotline for high-end customers +84.1800.1565.
2. Offers and benefits:
- Cashback feature:
+ Cashback rate:
- Medical and educational transactions: Cashback 10% of transaction value;
- Other spending transactions: Cashback 0.5% of transaction value.
+ Cashback period: Cardholders are reimbursed once every 3 months, the cashback amount is shown on the card statement.
+ Cashback amount policy:
- The minimum cashback amount: 100,000 VND. If it does not reach the minimum, the cashback value is accumulated in next month.
- The maximum cashback amount:
- For medical and educational spending: Maximum cashback amount is 300,000 VND/month.
- For other spending: No capplicationsing on maximum cashback amount.
- Ineligible transactions: Card activation, bank transfer, cash withdrawal (including but not limited to cash withdrawals at the counter, ATM or POS or cash withdrawals in any other form); gambling transactions; fee and interest transactions; transactions arising due to system problems; the transaction has been made but subsequently canceled, partially or wholly repaid; Transactions show signs of fraud, abuse of the program; electronic wallet top-up transaction.
+ For the Terms and Conditions of Cashback Program, please refer here.
- Insurance benefits:
- For newly issued/ renewed cards/ renewals before 01/04/2020, cardholders will be entitled to insurance coverage up to 11.65 bil VND provided by PVI. For more details, please refer here.
- For newly issued/ renewed cards/ renewals from 01/04/2020, PVI will be the provider with insurance coverage up to 11.65 bil VND, however, this will not cover for events related to Covid-19 (Coronavirus). For more details, please refer here
- Dining offers:
+ Fine dining offer from Visa:
- Program content: Cardholders are entitled to a special offer of 50% off 2nd main course when using the services at the restaurants in the program.
- The program is valid from 01/10/2020 to 31/03/2021.
- The program is only applicable for dine-in customers for meals with min order of 02 main courses; the discount will be applied on the main course of lowest value.
- Customers do not need to make reservation to use the offer
- No limit to the number of offers applied.
- The promotion is applied for 01 card/01 bill and does not apply to split bills
- To ensure usage of the offer, please check with the restaurant in advance on applicable menu items, minimum spend and timings.
- List of restaurants in program in Vietnam:
Hai Cang (13 Hai Ba Trung, Hoan Kiem, Hanoi)
Pincho (34C Cao Ba Quat, Ba Dinh, HN)
Rico (1A Tang Bat Ho, Hai Ba Trung, Hanoi)
Salmonoid (33C Cao Ba Quat, Ba Dinh, HN)
Vinci (100 Linh Lang, Ba Dinh, HN)
Le Tonkin (14 Ngo Van So, Hoan Kiem, HN)
+ Fine dining offer exclusively for VCB Visa Signature Cardholders:
- Cardholders are entitled to 50% discount on invoice value, up to 01 million VND/invoice when dining at restaurants in Hanoi and Ho Chi Minh city in the scope of the incentive (the list of restaurants were mentioned in attached Fine Dining Instruction).
- The cardholders shall call to hotline (+84) 28 3824 0508 for booking and use the benefits.
- The maximum bookings: 300 bookings/month for VCB Visa Signature Cardholders.
- For more information, please refer Fine Dining Instruction (here)
- VIP lounges benefits:
- Cardholders are entitled to free access to over 1,000 airport lounges worldwide with unlimited number of access.
- No booking required and cardholders simply present their Visa Signature card when using the service.
- Cardholder shall pay $32/accompany guest for participating LoungeKey program. This fee can be changed from time to time as Loungekey's policy.
- Cardholders can refer to the detailed list of VIP lounges at airports worldwide here and this list can be updated from time to time at website https://www.loungekey.com/vietcombankvisasignature and LoungeKey applicationslication on mobile devices.
- For more information, please refer to VIP Lounge Instruction (here).
- Concierge service:
- Cardholder support service via VCB hotline +84.1900.54.54.13 or toll-free hotline for high-end customers: +84.1800. 1565
- Concierge service by platform of Visa: support cardholders to book flight, hotel, restaurant, car rental, event ticket …. Details are updated at here
- Concierge mobile applicationslication: Visa supports the design and development of separate Concierge applicationslication for VCB - the first type of concierge applicationslication deployed in the market. The applications details are updated at the concierge applicationslication instruction (here).
- Card services benefit:
- Free annual fee for Vietcombank Priority members;
- Free issuance fee of 01 debit card of Vietcombank;
- Free first-year annual fee when issuing 01 international credit card of Vietcombank brand (except platinum international credit cards or equivalent);
- Free credit limit verification for all international credit cards of cardholder;
- Free credit limit change for all international credit cards of cardholder;
- Free card reissue and replacement fee for all international credit cards of cardholder;
- Free card termination fee.
- Benefit as Vietcombank Priority members:
- Other benefits: