E-B@nking

​SMS OTP: an authentication method in which OTP code is sent via SMS to the Customer's registered phone number for VCB Digibank services..  

​​​​​​​VCB Smart OTP: is an authentication method in which OTP code is generated by applications installed on customers' mobile devices (Smartphone, ipad, tablet ...). Authentication method of VCB Smart OTP includes 2 forms::

• Independent VCB Smart OTP application: to authenticate transactions on the website of VCB Digibank.
• Integrated VCB Smart OTP application: to authenticate transactions on VCB Digibank's mobile application.

​The transaction confirmation code is the number shown on the screen of VCB Digibank web version when you make financial transactions. You need to enter the transaction confirmation code into the Vietcombank Smart OTP application to get the OTP code generated on the application.​​​​​​​

​With the methods of receiving OTP Vietcombank (SMS OTP, Vietcombank Smart OTP), customers can make transactions on VCB Digibank when going abroad.

• For the method of receiving OTP via SMS, you need to register for the international roaming service of the telecom unit.
• For the method of receiving OTP via Smart OTP, you need to register for use, activate the Smart OTP application and have a phone with a guaranteed connection to the Internet.
  

​​​​​​​Therefore, in this case, Vietcombank recommends that you use Vietcombank Smart OTP to receive OTP to avoid having to depend on the quality of the services provided by third parties to provide telecommunications services.