Vietcombank – Vietravel co-branded card

19/04/2016 05:49 PM
Card fe​atures
  • Buy first-pay later, up to 45 days interest-free period.
  • Flexible payment at all points of sales having Visa logo worldwide.
  • Convenient payment via Internet, mobile app, MOCA app. (For MOCA payment user guide, please refer here).
  • Flexible installment on VCB Digibank at a small fee (Visit here for detail).
  • 0% interest instalment at Vietcombank's partner merchants (Visit here for detail).
  • Cashwithdrawal at any ATM having Visa logo in Vietnam and worldwide.
  • Exclusive offers from Vietcombank and Visa periodically.
  • Keep track of transactions and manage spending easily with additional services such as VCB-iB@nking, VCB-Mobile B@nking, VCB-SMS B@nking, VCB-Phone B@nking.
  • Comprehensive and high-secured EMV chip technology with international standard, advanced security method using OTP, Tokenization for online payments, mobile applications.
  • Safety online transactions with 3D Secure feature.
  • Customer services 24/7 via Hotline 1900.54.54.13.

Offers and Benefits

Rewards/Cashback program: 

Cardholder is entitled to 2 programs:

  • VCB’s cashback program: cardholder will receive cashback of 0.5% spending volume at VCB’s POS. For the T&C of cashback program applied from 21/12/2020, please refer here.
  • Vietravel’s rewards program: cardholder can accumulated rewards points for Vietravel membership (for more details, please visit Vietravel website).

- Card service fee benefits:

  • First year annual fee waiver for 01 supplementary Card;
  • Free reissuance or replacement of primary cards;
  • Free charge back fee;
  • Free lost card notification fee;
  • Free credit limit change fee;
  • Free credit limit verification fee;
  • Free changing form of collateral type service fee;
  • Free PIN reissuance fee.

Card usage information

  • Card validity: 03 years
  • No supplementary cards
  • Statement date: 20th of every month
  • Proposed payment date: 05th of every month (If the proposed payment date falls on a weekend or holiday, payment will be accepted without penalty until the next business day).

Card usage limit

Credit limit

10 – 300 mil VND

Maximum spending limit per day

100% credit limit

Cash withdrawal limit

50% credit limit

Maximum cash withdrawal amount per day

100% cash withdrawal limit

Maximum overseas cash withdrawal amount per day

30 mil VND

Maximum limit per cash withdrawal transaction at VCB’s ATM

10 mil VND/transaction

  • Cash withdrawal limit could be changed upon customer’s request.
  • Overseas cash withdrawal limit must followed SBV’s regulation.

Issuance documents:

- For Vietnamese customers:

  • Application form for international credit card for individual customer (original document).
  • Copy of valid ID card/passport (original documents must be presented for verification).  
  • Proofs of financial status.
  • Other documents per Vietcombank’s request from time to time.

- For foreign customers: besides documents similar to Vietnamese customers, following documents need to be submitted:

  • Copy of valid documents showing that customer allowed to reside in Vietnam for at least 12 months (original documents must be presented for verification).
  • Copy of work permit or labour contract (in case the card was issued without collateral or party guaranteed) (original documents must be presented for verification).
  • Original verification document from employer (in case the card was issued without collateral or partly guaranteed).
Vietcombank – Vietravel co-branded card
Vietcombank – Vietravel co-branded card
The Vietcombank - Vietravel Visa
  1. 1. I receive SMS/ OTT when using VCB’ credit card and show description that: Available credit limit? I don’t understand, please clarify
  2. 2. If I pass by contactless card reader, is there any chance that transaction can be made?
  3. 3. Is it safe to use contactless card?
  4. 4. How far should I place my contactless card from the card reader?
  5. 5. Can I use contactless card at merchants that do not accept contactless payment?
  6. 6. Where can I pay with contactless card?
  7. 7. What should I do to keep my contactless card secured?
  8. 8. Why are there contactless transactions not required to sign/enter PIN?
  9. 9. Why should I use contactless card?
  10. 10. How can I know if my card is contactless card?
  11. 11. What is contactless card?
  12. 12. What is Chip card? What are the differences between chip cards and magnetic stripe cards? Are Vietcombank cards chip cards or magnetic stripe ones?
  13. 13. Can Vietcombank corporate credit card be provided with supplementary cards?
  14. 14. I want to to issue corporate credit cards for my employees. Does Vietcombank provide corporate credit card?
  15. 15. Do supplementary cardholders need to show proof of income documents?
  16. 16. How long is the validity of Vietcombank credit card?
  17. 17. If my Vietcombank card is lost/stolen, what do I need to do?
  18. 18. How can I register for auto debit payment?
  19. 19. If I pay later than the proposed payment date, which fees/ interests do I need to pay?
  20. 20. At the payment proposed payment date, can I just pay the minimum required amount?​
  21. 21. In case my saving account at Vietcombank is in foreign currency, can I use this account to pay for my credit card balance?
  22. 22. How can I make payment for my credit cards at proposed payment date?
  23. 23. Which fees will I be charged when withdrawing cash at ATMs with my credit card?
  24. 24. How long is the interest free period set for credit card?
  25. 25. How can I use the card securely and safely?
  26. 26. Where can I find information about card related fees/ charges?
  27. 27. Can I change my credit limit after having my credit line approved by Vietcombank?
  28. 28. How does the bank determine credit limit for credit cardholder?
  29. 29. What is the PIN I receive together with my Vietcombank credit card used for?
  30. 30. I do not have sufficient required proof of income documents but I still want to apply for Vietcombank credit card. What should I do?
  31. 31. Which proof of income do I have to provide when applying for Vietcombank credit card?
  32. 32. Which documents should I prepare to apply for credit card of Vietcombank?
  33. 33. What are the differences between Vietcombank international credit cards in general and Vietcombank international co-branded credit card?
  34. 34. What cobrand credit card products are Vietcombank issuing?
  35. 35. What are the differences between credit card and debit card?
  36. 36. Which credit card brands does Vietcombank issue?
  37. 37. In case my question is not listed here, what should I do?
  38. 38. How does the bank determine credit limit for credit cardholder?
  39. 39. What cobrand credit card products are Vietcombank issuing?
  40. 40. What are the differences between credit card and debit card?
  41. 41. Which credit card brands do Vietcombank is issuing now?