VCB Digibank – VCBPAY version

25/12/2018 02:19 PM

VCB Digibank on the VCBPAY application is provided by Vietcombank, specifically for the purpose of regular transactions of customers such as money transfer, payment, deposit with the goal to help make the transaction become fastest, most simple.


  • Fund transfer:
    • Transfer to your VCBPAY’s friends via phone number
    • Transfer to VCB account;
    • Quick transfer to another bank account
  • Top up prepaid mobile phone
  • QR code payment
  • Send lucky gifts from application.
  • Send money request
  • Booking functions: Air ticket, Movie ticket, Hotel.
  • Chatbot.
  • Sync contacts
  • Change default account
  • Set favorite functions
  • Change money request settings
  • Log in/ Verify transaction with fingerprint/ Face ID.
  • Change password
  • Login required setting
  • Transaction report

Username and password: is the username and password of VCB Digibank service.

Transaction limit: within the general transaction limit of VCB Digibank.

Authentication method:

  • mPin: Password to access VCB Digibank service.
  • SMS OTP: OTP (one-time verification password) will be sent via SMS to customers' phone number registered for VCB Digibank
  • Biometric element: fingerprint, face ID.

Usage condition

  • Already registered VCB Digibank;
  • Having mobile phones that can connect to the Internet (via GPRS/3G/Wifi) and use one of these operating systems: iOS (from 8.0), Android (from 4.1.0);
  • Downloaded, installed the application and activated VCBPAY service on mobile device;
  • Each customer can only use VCBPAY on one device and log in with one user name at the same time.

Usage registration: Customers can automatically activate VCBPAY right on the application after registering for VCB Digibank service at the transaction points nationwide.

Transaction limit:Transaction limit

  1. 1. Khách hàng rút tiền tại ATM của VCB, giao dịch không thành công, tài khoản bị trừ tiền thì sau bao lâu được hoàn trả tiền. Nếu Khách hàng không làm tra soát thì có được hoàn trả tiền không?
  2. 2. Khách hàng có thể chuyển tiền theo số tài khoản của người hưởng tại ngân hàng khác không?