1. For newly registered customers:
Conditions of use:
- Individual customer who has a current account at Vietcombank.
- Have a phone number to register telecommunication network of Vietnam.
- Mobile device needs to have iOS operating system version 8.0 or higher or Android operating system version 4.1.0 or higher, with Internet connection (via GPRS/ 3G/ Wifi).
- Register to use VCB Digibank service
- Customers should register email address to receive information and notices about the service.
Registration documents:
- ID or Passport (original);
- Registration form for electronic banking service (here).
- Terms and conditions of using electronic banking services (here).
- Terms and conditions of using authentication method in case customers register Smart OTP (here)
Place of registration:
At Vietcombank transaction points nationwide
2. For customers who switch from VCB-iB @ nking/ VCB-Mobile B@ nking/ VCBPAY to VCB Digibank service:
- Conversion guide for customers using Mobile Banking and/ or Internet Banking (here)
- Instructions for customers using Internet Banking only (here).
Transaction limit: please refer here.
Instructions for usage: please refer here