Customer Service 24/7

1900 54 54 13

Internet Banking

18/09/2015 10:09 AM

VCB – iB@nking service provides cutomers a secure and convenient way to manage your daily finances.
The service features:

  • Inquiry:
    • Query account balance and transaction history of accounts / cards
    • Look up exchange rates, deposit rates, ATM locations, transaction point locations
  • Transfer
    • Transfer within Vietcombank;
    • Transfer to other local bank via the State Bank.
    • Quick transfer via account/ card
    • Transfer to the beneificiary receiving cash at the counter
    • Charity donation 
  • Online deposit:
    • Open online fixed deposit account
    • Adding fund
    • Partial withdrawal
    • Full withdrawal 
    • Register/ Cancel registration of automatic savings.
  • Billing payment: postpaid bills for services such as electricity, water, telecommunications, tuition fee, hospital fees, logistic fees ...…
  • Financial services: payment of loan interests, loan principals and securities investment payments.
  • E - topup: e – wallet topup, prepaid mobile topup…
  • State budget collection (not yet provided on Mobile web version): domestic tax...
  • E-commerce payment: make financial transactions through online payment gateways such as bill payment, mobile phone topup,...
  • Credit card statement payment
  • Other features:
    • Calculate deposit/ loan interest, debt repayment schedule, foreign currency conversion (not provided on Mobile web version).
    • Quick access to the usual transaction screens.
    • Register and change e - banking services and many other added utilities.
Register and User guide
Usage condition
  • Customers have current accounts at Vietcombank.
  • Customers registered VCB – SMSB@nking service.
  • Customer registered VCB – iB@nking at the counters.
  • Customer’s computer or mobile device connected with internet

Registration site: At the transaction point of Vietcombank

Registration documents

  • ID or passport (original);
  • E – banking service registration form (see here).
  • Terms and conditions for using e – banking services (see here).

Transaction limit: Please refer here.

Transaction authentication method

  • mPin: Access password of VCB - iB @ nking service
  • SMS OTP: OTP (one-time password) is sent via SMS to the phone number registering for VCB – SMSB@nking.
  • Vietcombank Smart OTP: OTP generated application is installed on customers’ mobile devices.

Service Group



Billing payment


  • Hanoi EVN
  • Ho Chi Minh EVN
  • Northen EVN
  • Central EVN
  • Southern EVN

Postpaid mobile phone

  • Viettel Mobile
  • Mobifone
  • Vinaphone

Landline telephone

  • Viettel Telecom
  • SST


  • FPT Telecom (Northern and Southern).
  • Viettel Telecom.
  • SST.

Television cable

  • K+

VNPT’s telecommunication services

63 units of VNPT

Air ticket/ train ticket

  • Jetstar
  • Vietnam Airlines
  • VietJet Air
  • Air Asia
  • VNR

Insurance premium for Bao An Thanh Tai contract

  • Vietcombank–Cardif

Insurance premimum

  • Prudential Việt Nam.
  • AIA Vietnam.
  • Hanwha Life Vietnam
  • Liberty.
  • ACE Life
  • Dai-ichi Life
  • Manulife
  • AIG
  • Sun Life Vietnam
  • AVIVA Vietnam
  • Vietnam Post Insurance Corporation
  • Vietcombank–Cardif

Tution fee

  • Ho Chi Minh Open University
  • Hanoi Open University (IT department, EHOU, HOU_TOPICA, Postgraduate)
  • Nguyen Tat Thanh University
  • Ton Duc Thang University
  • Hai Duong University
  • WellSrping inter-level general education
  • Ban Mai Primary School
  • RMIT Vietnam (Hanoi Branch and Ho Chi Minh Branch)
  • Vietnam Germany University
  • Ha Tinh Medical College
  • Vinh Technical Education School

Hotel booking

  • Chudu24

Hospital fee

  • University Medical Center HCMC


  • Saigon Newport Corporation

Financial service

Loan interest, loan principal

  • Shinhan Finance (old name: Prudential Finance)

Securities investment

  • VCBS.
  • HSC.
  • TVSI.
  • SSI.
  • Agriseco.
  • VCSC
  • FPT
  • KBSV
  • ABS
  • MBKE
  • TVSI

E - Topup

E – wallet topup

  • Momo
  • Airpay
  • Senpay
  • Zalopay
  • Monpay-app VinID
  • 1Pay
  • VTC Pay
  • Payoo
  • VNPT Pay
  • Vimo

Agent’s e - wallet topup

  • Jetstar Pacific (Northen/ Southern/ Central)
  • Vietjet Air

Prepaid mobile phone topup

  • Viettel
  • Mobifone
  • Vinaphone
  • Vietnam mobile
  • G mobile

E – payment Gate

Service fees
  1. What is VCB-iB@nking?
  2. What features are available with VCB-iB@nking?
  3. How does Vietcombank charge for VCB-iB@nking?
  4. Who can use VCB-iB@nking?
  5. I want to register VCB-iB@nking. Where to register and what is the procedure?
  6. I have several accounts open at different Vietcombank branches. Where do I have to register VCB-iB@nking? Do I need to register separately for each account?
  7. After I register VCB-iB@nking, how does the bank send me user name and password?
  8. My user name is too hard to remember, can I choose another user name myself?
  9. How to log in VCB-iB@nking?
  10. What do I need to do in the first time login?
  11. What is One-time-password (OTP)?
  12. How can I receive OTP?
  13. Can I change my number receiving OTP?