INSTRUCTIONS FOR CONTACTLESS CARDHOLDER

01/08/2019 11:00 AM

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INSTRUCTIONS FOR CONTACTLESS CARDHOLDER

 

1. INTRODUCTION:

  • Contactless card is a card that uses wireless communication method between card and card acceptance device to perform transactions.
  • Contactless card identification icon:printed on the front of the contactless card

 

                                                                   

 

  • FAST & EASY way to pay for goods and services with small transaction value:
  • Just TAP your card on POS to pay
  • No need to enter PIN or sign on card receipt.

Small transaction value which can be applied with quick payment: please refer to section 4 - Quick payment limit (no cardholder verification method limit)

  • Contactless payment is a modern payment method and applied in many developed countries in the world.
  • In the coming time, Vietcombank will deploy Contactless technology for all Card brands issued by Vietcombank, including:
  • Domestic card: NAPAS
  • International card: Visa, MasterCard, American Express, JCB and UnionPay.

 

2. HOW TO PAY

1. FIND merchant with icon contactless

2. TAP your card on the Point of Sales

 

3. CONFIRM transaction is successful once you hear “beep”

(*) Depending on the type of card and transaction value, Cardholder may have to enter a PIN / signature on the card invoice.

 

4. FINISH and receive goods/services.

 

 

3. QUICK PAYMENT LIMIT (NO CARDHOLDER VERIFICATION METHOD LIMIT)

  • Contactless cardholder will not be required to enter PIN or sign on card receipt with the purchase equal or under:
  • International card (Visa/ MasterCard/ Amex/ UnionPay): 1,000,000 VND (One million dong);
  • International card (JCB): 900,000 VND (Nine hundred thousand dong).
  • This limit may change from time to time according to the regulations of the State Bank, International Card Organizations, Card Switching Organizations and / or Banks.

 

 

4. HOW TO USE YOUR CONTACTLESS CARD SAFELY

  • Cardholders shall strictly and fully comply with the following measures to ensure the safety of using of contactless cards:
  • Ensure that contactless cards are always under your control
  • Do not place your contactless cards at close range with POS devices
  • Take necessary measures to prevent contactless card from unintended transaction even when the contactless card is still in your wallet;
  • Regularly check the Bank's notification messages and immediately notify the Vietcombank via 24/7 Hotline or Branches / Transaction Offices when an unintended transaction is exposed.