INSTRUCTIONS FOR CONTACTLESS CARDHOLDER
1. INTRODUCTION:
- Contactless card is a card that uses wireless communication method between card and card acceptance device to perform transactions.
- Contactless card identification icon:printed on the front of the contactless card
- FAST & EASY way to pay for goods and services with small transaction value:
- Just TAP your card on POS to pay
- No need to enter PIN or sign on card receipt.
Small transaction value which can be applied with quick payment: please refer to section 4 - Quick payment limit (no cardholder verification method limit)
- Contactless payment is a modern payment method and applied in many developed countries in the world.
- In the coming time, Vietcombank will deploy Contactless technology for all Card brands issued by Vietcombank, including:
- Domestic card: NAPAS
- International card: Visa, MasterCard, American Express, JCB and UnionPay.
2. HOW TO PAY
| 1. FIND merchant with icon contactless |
| 2. TAP your card on the Point of Sales
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| 3. CONFIRM transaction is successful once you hear “beep” (*) Depending on the type of card and transaction value, Cardholder may have to enter a PIN / signature on the card invoice.
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| 4. FINISH and receive goods/services.
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3. QUICK PAYMENT LIMIT (NO CARDHOLDER VERIFICATION METHOD LIMIT)
- Contactless cardholder will not be required to enter PIN or sign on card receipt with the purchase equal or under:
- International card (Visa/ MasterCard/ Amex/ UnionPay): 1,000,000 VND (One million dong);
- International card (JCB): 900,000 VND (Nine hundred thousand dong).
- This limit may change from time to time according to the regulations of the State Bank, International Card Organizations, Card Switching Organizations and / or Banks.
4. HOW TO USE YOUR CONTACTLESS CARD SAFELY
- Cardholders shall strictly and fully comply with the following measures to ensure the safety of using of contactless cards:
- Ensure that contactless cards are always under your control
- Do not place your contactless cards at close range with POS devices
- Take necessary measures to prevent contactless card from unintended transaction even when the contactless card is still in your wallet;
- Regularly check the Bank's notification messages and immediately notify the Vietcombank via 24/7 Hotline or Branches / Transaction Offices when an unintended transaction is exposed.