VCB - Phone B@nking

To receive user name and password using VCB-PhoneB@nking, you can register at:
- Any Vietcombank counters nationwide;
- Or via VCB-iB@nking service (in case you have already used VCB-iB@nking)​

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All individual customers using Vietcombank services are eligible for VCB-PhoneB@nking service.​

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Vietcombank does not charge VCB-PhoneB@nking. Please pay telecomunication fee according to current fees of the telecomunication corporations.​

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1. Information inquiry:
Account balance and 5 most recent transactions details.
Total balance of savings accounts, loan accounts
Credit card limit
Credit card balance and payment schedule
​2. Urgent services
Disable online payment on cards
Disable VCB-iB@nking, VCB-SMSB@nking, VCB-PhoneB@nking
Credit cards authorization request
3. Other services
​Exchange rate inquiry, bank services information, bank promotion program inquiry.
Consult and support customers of current Vietcombank services

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​VCBPhoneB@nking is to help customers to perform banking transactions 24h*7 days via phone number at Vietcombank Contact Center (1900 54 54 13).