Strictly in line with directions from the Government, the Ministry of Health and the State Bank of Vietnam on COVID-19 pandemic control measures, Vietcombank has immediately implemented a comprehensive action plan which aims to protect the health and safety of our customers and our staff, and secure customers' best interest and the Bank’s business continuity.
Vietcombank commits to maintain undisrupted financial and banking services to customers at all our branches and transaction offices nationwide during normal business hours (Monday through Friday, except public holidays and weekends).
In the current context of Covid-19 pandemic control, customers are kindly requested to keep a safe distance from one another at our Bank’s offices.
Vietcombank encourages customers to use our 24/7 online banking services to optimize financial efficiency and reduce the risk of infection to customers, bank employees and the community.
Vietcombank will promptly notify customers of new directions from relevant authorities related to our banking operation via our official website and your registered contact preferences. In any case, we always endeavor to ensure your rights and interest.
We appreciate your cooperation and look forward to a complete win over the COVID-19 pandemic through our joint efforts!